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OneClickRooms Documentation OCR for Higher Education
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System Settings

Configure Branding, MailFrom, and Portal URL

OCR for Higher Education is the university product in OneClickRooms (OCR) for Education. The other product is OCR for Schools.

Apply institution branding, configure a custom sender domain, and set up a branded portal URL through System Settings and the institution’s DNS provider.

Institution Admin 2 min read Updated
Portal path Dashboard System Settings Branding

Before you begin

  • Access to the institution DNS provider and accurate branding files.

Complete the task

  1. Upload institution branding

    Add the web and mobile logos and save them. If no logo is available, supported communications fall back to the institution name.

  2. Set up MailFrom

    Add the institution’s sending domain in System Settings. Publish the DNS records displayed there, verify the domain, SPF, DKIM, and any additional DKIM selector shown, then configure the sender display name and generated sender address.

  3. Set up the Portal URL

    Enter an institution-controlled subdomain and save it. Follow the ownership verification instructions shown on the page.

  4. Publish the displayed CNAME

    The institution’s IT administrator creates the CNAME at its DNS provider using the exact target currently displayed in Portal URL setup. OCR for Higher Education uses devedu.oneclickrooms.com in development and edu.oneclickrooms.com in production; use the target shown on your own setup page.

  5. Verify and refresh

    Use Verify CNAME and Refresh Status. When a portal mapping already exists, verification checks its current status and confirms it instead of asking you to create it again.

Understand the setup status

The page uses these user-facing statuses: Internal Record: Exists, Hostname creation: Pending / Exists, and Portal URL mapping: In progress / Completed. DNS changes may take time to appear.

How branding is used

For supported communication flows, institution emails use the configured logo, institution footer, sender display name, and verified MailFrom address. Where a calendar invitation flow uses the institution MailFrom, that address can appear as its organizer. After Portal URL setup is complete, users can sign in through that custom address, and relevant account verification links use it. The standard OCR for Higher Education values are used only when an institution-specific value is unavailable.